Towel master service

Safe. Sustainable. Smart.

Reliable and environmentally friendly Retractable Cotton Towel dispenser automatically retracts the used cotton towel into a separate chamber, ensuring clean and used towels never come in contact. Our cotton roller towel dispensers are ideal for back-end users of the organisation.

Our washroom roller towel dispensers are based on a full maintenance rental service. Our service agent will pick up the used roller towels and replace them as per your schedule requirements.

With every towel roll used in your washrooms, you are making an active contribution to the environment.

One User. One Clean Piece of Towel. Every Time.

There is still a common misunderstanding about cotton towel dispensers.
Let us clear up the confusion.

Towel Master Dispenser

Intercare’s Towel Master cotton towel dispensers are designed for ultimate hygiene. Each user receives a fresh, untouched section of towel, making cross-contamination virtually impossible.
Clean, safe, and sustainable — just as it should be.

Our Product Range

Cotton Roller Towel Range

We provide high-absorbency 100% cotton towel rolls, pre-washed and processed at 80°C to eliminate bacteria and viruses. Each roll offers approximately 10,000 hand dryings and can withstand up to 100 industrial-grade washes. When a towel reaches the end of its lifecycle, we recycle or repurpose the material, promoting a sustainable hygiene system

Our rental roller towels are intended for use within roller towel machines. 

Blue

White

  • Industrial Environments

  • Medical/Clinical use

Our Towel Roll Laundry Process

Our full-service hygiene rental includes scheduled collection, laundering, and replacement of your towel rolls.
It is highly recommended that you purchase a set of three rolls to facilitate a hygienic exchange system.

Our Towel Roll Laundry Process

Used towels are collected from service stations and delivered to the industrial washing facility for hygienic reprocessing.

A customized blend of Care Liquid Detergent, Hydrogen Peroxide, and biodegradable softeners is prepared to ensure effective cleaning, bleaching, and fabric care.

Towels undergo high-pressure steam treatment (approx. 120 PSI) after being soaked in a biodegradable detergent solution and rinsed with clean water. This process ensures zero bacterial presence.

Towel rolls are carefully inspected mid-process while passing through dual heated steel drums (80°C) to ensure they are tightly wound and clean.

If stains are found during inspection, towels are manually bleached and rerouted back into the steaming/washing cycle for reprocessing.

Towels showing signs of damage are manually repaired (re-stitched) before moving forward in the process.

Clean, inspected, and restored towels are tightly rolled, packed, and prepared for storage or delivery.

Packed towels are stored in a hygienic facility. Towel cabinets feature two separate compartments to prevent any cross-contamination.

Stored towels are dispatched for delivery. Each towel roll measures approximately 35 meters and meets hygiene standards validated by regular third-party lab testing.

Towels are soaked in the prepared solution, then washed with clean water under controlled conditions (approx. 140–160 PSI). They are dried using steel drums heated to 70–80°C, ensuring optimal moisture removal before inspection.

Our Clients

Intercare Limited Service Includes

  • Assessment of your washroom hygiene needs
  • Professional dispenser installation
  • Timely laundered towel delivery
  • Ongoing maintenance and support
  • All towels are BCI Certified and compliant with UAE hygiene standards

Frequently Asked Questions

Cotton towel dispensers use a two-chamber system to ensure hygiene. This system keeps the clean and used portions of the towel roll completely separated, minimizing the risk of cross-contamination. Each user gets a fresh, clean portion of the towel for drying their hands.

Yes, they are designed for convenience. Features like automatic retraction of the used towel portion, easy roll replacement (Easy Loading), and practical level indicators make them user- and operator-friendly.

Used rolls are collected and washed according to a germicidal and disinfectant washing process that adheres to ISO 9001, ensuring their microbiological safety. Damaged rolls are repurposed as cleaning cloths, contributing to a zero-waste approach.

Yes, the dispensers come in various styles, including sensor-controlled and manual pull options, and are available in White/Black color variations to match your washroom’s aesthetic.

Towel Master offers a rental service that includes delivery, installation, maintenance, and cleaning of the cotton towel rolls. Fresh rolls are replenished regularly, ensuring seamless operations.

Unlike some electric dryers, which can leave hands partially wet and spread bacteria through air circulation, cotton towel dispensers ensure complete dryness. They also consume no electricity, offering a more energy-efficient solution.

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